Refund policy

Customer satisfaction is important to us.

If you receive a damaged, defective, or incorrect product, you may request a return or exchange within 3 days of delivery.

Conditions:

  • Product must be unused and in original packaging
  • Product images/videos may be required for verification
  • Returns for change of mind may not be accepted for hygiene-related baby products

Refunds or replacements will be processed after inspection.

ZA Traders reserves the right to refuse returns that do not meet policy conditions.

For return requests, contact:

Email: tradersza72@gmail.com
Phone: 03327865432